Home
Terms & Conditions

Welcome to Sauna Haven US! These Terms & Conditions govern your use of our website, saunahavenus.com, and your purchase of products from us. By accessing our website or making a purchase, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By using saunahavenus.com, you agree to these Terms & Conditions, our Privacy Policy, and any other policies posted on our website. If you do not agree with these terms, please do not use our website or purchase our products.

2. Order Acceptance and Payment

  • All orders are subject to product availability and acceptance by Sauna Haven US.

  • We reserve the right to refuse or cancel any order for any reason, including but not limited to pricing errors, product unavailability, or suspected fraudulent activity.

  • Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as indicated on our website.

3. Pricing and Taxes

  • All prices listed on saunahavenus.com are in USD and are subject to change without notice.

  • Sales tax will be applied to orders as required by law based on the shipping address.

4. Shipping and Delivery

  • Orders are processed within 1-2 business days and shipped via Seafit.us.

  • Estimated delivery times are 7-9 business days but may vary depending on location and unforeseen delays.

  • Shipping is free within the contiguous United States. Additional fees may apply for Alaska, Hawaii, and international orders.

  • For full details, please refer to our Shipping Policy.

5. Returns and Refunds

  • Returns are accepted within 30 days of delivery for unused, unassembled saunas in their original packaging.

  • Refunds will be issued to the original payment method once the returned item is received and inspected.

  • For full details, please refer to our Return Policy.

6. Product Warranty

  • Sauna Haven US offers a limited warranty on all saunas, covering defects in materials and workmanship for a specified period (refer to the product manual for details).

  • The warranty does not cover damage caused by misuse, improper assembly, or normal wear and tear.

7. Limitation of Liability

  • Sauna Haven US is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability for any claim related to your purchase or use of our website is limited to the amount you paid for the product.

8. Intellectual Property

  • All content on saunahavenus.com, including text, images, logos, and designs, is the property of Sauna Haven US and is protected by copyright and trademark laws.

  • You may not use, reproduce, or distribute any content from our website without prior written permission.

9. User Conduct

  • You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site.

  • Prohibited activities include but are not limited to hacking, spamming, or uploading malicious software.

10. Third-Party Links

  • Our website may contain links to third-party websites. These links are provided for your convenience, and Sauna Haven US is not responsible for the content or practices of these sites.

11. Governing Law

  • These Terms & Conditions are governed by the laws of the State of Florida, USA. Any disputes arising from your use of our website or products will be resolved in the courts of Broward County, Florida.

12. Changes to Terms & Conditions

  • Sauna Haven US reserves the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

13. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us:

Thank you for choosing Sauna Haven US! We appreciate your trust and are committed to providing you with high-quality products and exceptional service