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Privacy Policy

At Sauna Haven US, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, saunahavenus.com, or make a purchase from us. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.

  • Order Information: Products purchased, order history, and transaction details.

  • Technical Information: IP address, browser type, device information, and browsing behavior on our website.

  • Communication Data: Any correspondence with us, including emails, chat messages, or phone calls.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your order, including order confirmations, shipping updates, and customer support.

  • To improve our website, products, and services.

  • To send you promotional offers, newsletters, and updates (if you have opted in).

  • To comply with legal obligations and protect against fraud or unauthorized transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that assist us with payment processing, shipping, marketing, and website operations.

  • Legal Authorities: When required by law or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers and encryption for sensitive data (e.g., payment information).

  • Regularly updating our security practices to address new threats.

  • Limiting access to your information to authorized personnel only.

5. Cookies and Tracking Technologies

  • We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

  • You can disable cookies in your browser settings, but this may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request that we correct or update your information.

  • Deletion: Request that we delete your personal data, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are made constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting Sauna Haven US with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.